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Financial?success?often?depends?on?marketing?ability.?Finance,
operations,?accounting,?and?other?business?functions?will?not
really?matter?if?there?is?not?sufficient?demand?for?products
and?services?so?the?company?can?make?a?profit.?Many?companies
have?now?created?a?Chief?Marketing?Officer,?or?CMO.
Marketing?is?tricky,?however,?and?it?has?been?the?Achilles’?heel?of?many?formerly
prosperous?companies.?Large,?well?know?businesses?such?as?Levi’s,?General?Motors,
Kodak?have?confronted?newly?empowered?customers?and?new?competitors,?and?have?had
to?rethink?their?business?models,?Even?market?leaders?such?as?Microsoft,?Wal-mart,?Intel,
and?Nike?recognize?that?they?cannot?afford?to?relax.?Jack?Welch,?GE’s?brilliant?former
CEO,?repeatedly?warned?his?company:?“Change?or?die.”
市场是复杂的,棘手的。然而,致命弱点
Confronted?面对
But?making?the?right?decisions?is?not?always?easy.?Marketing?managers
must?make?major?decisions?such?as?what?features?to?design?into?a?new
product?(product),?what?prices?to?offer?customers?(price),?where?to?sell
products?(place/distribution),?and?how?much?to?spend?on?advertising?or
sales?(promotion).?They?must?also?make?more?detailed?decisions?such?as
the?exact?wording?or?colour?for?new?packaging.?The?companies?at?greatest
risk?are?those?that?fail?to?carefully?monitor?their?customers?and
competitors?and?to?continuously?improve?their?value?offerings.
但是作出正确的选择经常不只是简简单单的.市场总理必须
作出像怎样在产品中放入自己的特征,对消费者以什么样
的价位,在哪里卖给顾客和在广告和售卖上花费多少?的那
样的重要的决定
1.design?into?a?new?product?(product),
2.what?prices?to?offer?customers?(price),
3.where?to?sell?products?(place/distribution),
4.and?how?much?to?spend?on?advertising?or?sales?(promotion).
word-of-mouth 口口相传
value?offerings
We see marketing management as the art and science of
choosing?target?markets?and?getting,?keeping,?and?growing
customers through creating, delivering, and communicating
superior?customer?value.
target?markets
getting,?keeping,?and?growing?customers得到,保持,增长客户量,
/bbs/viewthread.php?tid=12652extra=
第二课
Needs,?wants?and?dema
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