酒店的英文道歉信.docxVIP

第 第 PAGE 1 页 共 NUMPAGES 1 页 酒店的英文道歉信 酒店的英文赔礼信1dear ***：　　i am terribly sorry to tell you that i have lost the valuable book you , it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.　　but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.　　yours truly,　　***酒店的英文赔礼信2　　心爱的客人：　　您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的赔礼。由于近来客人较多，客房焦灼，导致有些客人无法入住，我们深感对不起。　　我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，假如有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决断在您入住时给你肯定折扣折并免费提供早餐。　　祝您过得开心!　　***酒店　　20**年*月*日酒店的英文赔礼信3Dear customer：　　I am the GM of the hotel.I am sorry to hear you are not pleased ing to our hotel.You are a friendly and polite customer.Second,I plained about for many times.As soon as I kneers?Noething has been done . The ise that noe to our hotel again. As er is the God.If you have any questions or suggestions,please call us anytime anypany .We sincerely hope you can understand us , because some of our maintaiers e of them e .For this , e for maintain services ne*t Monday . Best regards! Wang Hao Manager