高端物业项目保洁管理方案.pdf

高端物业项目保洁管理方案 （仅供参考） 目 录 一、XXX 庄园保洁服务概况描述 ···································3 1、XXX 庄园保洁情况阐述 ····································3 2、保洁服务内容················································3 3、保洁服务目标 ················································3 4、保洁服务标准 ················································3 二、部门岗位设置 ··················································9 1、组织架构图··················································9 2、人员编制及上班时间规划 ······································9 三、岗位职责······················································10 1、各岗位职责·················································10 2、工作内容···················································11 3、工作区域 ···················································13 四、人员任职要求 ··················································15 1、环境主管···················································15 2、保洁班长 ···················································15 3、保洁员·····················································15 五、各项服务过程控制 ·············································16 1、环境主管···················································16 2、保洁班长 ···················································19 3、保洁员·····················································22 4、清洁机械使用、保养、管理方法 ·······························31 5、保洁员培训作业规程 ·········································33 6、清洁安全管理规定···········································34 7、保洁工作应急管理规程 ·······································34 8、家具清洁服务管理规程 ·······································35 9、保洁员工考核规程 ···········································39 1 六、物资采购配置计划 ··············································41 七、部门工作计划 ·················································45 八、人员培训计划 ·················································46 九、部门各项规章制度 ······························