“双一流”建设背景下学科服务绩效管理研究.pdfVIP

·工作研究· “双一流”建设背景下学科服务绩效管理研究* 1 2 2 黄红梅  盛思远  任广慧 （1.大连外国语大学图书馆  辽宁大连  116044） （2.大连外国语大学软件学院  辽宁大连  116044） 摘  要：“双一流”建设背景下学科前沿分析、学科竞争力分析、学科发展趋势分析、学术贡献率分析等逐渐成为学科服 务新热点，学科服务更加注重学科服务流程的绩效管理。通过绩效计划、绩效调控、绩效实施、绩效反馈和绩效评价五 个环节可视化学科服务绩效管理路线：从用户需求角度设计学科服务绩效管理目标，详细分析学科服务绩效管理的实践 内容并进行管理质量控制。在学科服务绩效管理路线中查找实际绩效管理状态与期望绩效管理目标之间的差距，定位影 响学科服务绩效管理的基本要素，借助学科服务绩效管理的协同功能，结合学科服务绩效管理流程构建综合性的学科 服务绩效管理模式。 关键词：“双一流”；学科服务；绩效管理；管理流程；协同功能 中图分类号：G252        文献标识码：A Research on the Performance Management of Subject Service in the Context of“Double First-Class”Construction Abstract There are many new hotpots of subject service including subject frontier analysis, subject competitiveness analysis, subject development trend analysis and academic contribution rate analysis under the background of “Double First-Class” construction. Subject service has prioritized the performance management of the subject service process. The subject service performance management route is visualized by designing the goal of subject service performance management according to user demand, analyzing the practice content of subject service performance management in detail, and carrying out the management quality control through the links of performance plan, performance regulation, performance implementation, performance feedback and performance evaluation. A comprehensive subject service performance management model is constructed by identifying the gap between the real performance and the expected performance management goal in the subject service performance management route, and locating the basic factors affecting the subject service performance management with the help of the coordination function of the subject service performance management. Key words “Double First-Class”; subject service; performance management; management process; coordination function * 本文系2021年度大连外国语大学研究生教育教学改革项目“新文科背景下研究生信息素养教育优化研究”（项目编号： YJG2021-16）；2020年度辽宁省经济社会发展研究课题“社会主义核心价值观引领