关于制造业企业质量管理标准的探讨.docxVIP

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关于制造业企业质量管理标准的探讨

摘要

随着市场竞争的日益激烈，客户服务期望越来越高，企业要竞争并保持良好的经济效益，我们必须努力提高其整体能力，以满足市场竞争的需要。本文分析了目前国内中型制造企业质量管理的现状，全面质量管理的理念和理论以及质量成本的基础，PDCA循环的使用，鱼骨图等。分析方法和工具，找出影响产品质量的关键因素——质量管理体系不完善，不到位，内部失败成本高，员工素质意识薄弱，误导性产品处理不方便，售后服务差等。并通过对先进质量管理模式的分析研究，结合自身情况，完善质量管理体系，降低内部失败成本，提高员工素质意识培训和考核，完善提供者考试制度，失败原因有效安排提高产品质量的售后服务等措施。最后，提高质量优质的出行速度，降低整体质量成本，提高公司的整体经济和竞争力。

关键词：质量管理体系；我国制造业；管理标准；分析

ABSTRACT

Asthemarketcompetitionbecomesmoreandmorefierce,customersexpectationsforproductqualityaregettinghigherandhigher.Inordertocompeteandmaintaingoodeconomicbenefits,enterprisesmuststrivetoimprovetheircomprehensivecapabilitiestomeettheneedsofmarketcompetition.Thispaperfocusesonthecurrentqualitymanagementofsmallandmedium-sizedmanufacturingenterprisesinChina,basedonthemainideasandtheoriesoftotalqualitymanagementandqualitycost,usingPDCAcycle,fishbonediagram,flowchartandotheranalyticalmethodsandtoolstofindthekeyfactorsaffectingproductquality.Thequalitymanagementsystemisimperfect,theimplementationisnotinplace,theinternalfailurecostistoohigh,theemployeesqualityawarenessisweak,thenon-conformingproductisnottimelydisposed,andtheproductafter-salesserviceisnotgood.Throughtheanalysisandresearchofadvancedqualitymanagementmodelsathomeandabroad,combinedwiththecompanysownsituation,improvetheenterprisequalitymanagementsystem,reduceinternalfailurecosts,enhanceemployeequalityawarenesstrainingandassessment,improvethesuppliersassessmentsystem,andidentifythereasonsfornon-conformityTakeeffectivemeasurestoimprovethequalityofafter-salesservicesandothermeasures.Ultimatelyimprovetheproductqualitypassrate,reducethetotalcostofquality,improvethecompanysoveralleconomicefficiencyandcorporatecompetitiveness.

Keywords:Qualitymanagementsystem；Chinasmanufacturingindustry；managementstandards；analysi