《简单服务英语》.pptVIP

简单服务英语学习;Words which are “musts” in English: 英语基本必须礼貌用语单词 Welcome 欢迎光临 Good morning/afternoon/evening 早上/下午/晚上好 Please请 Thank you 谢谢 Excuse me 不好意思，打扰一下/对不起 Pardon对不起，请再说一遍好吗 Sorry 对不起 Goodbye 再见 Ok 好的 ;Addressing individuals如何称呼个体的客人 If you do not know the guest’s name, address him/her as: “sir” or “madam” e.g. “Yes, sir.” “Good night, madam.” “May I help you, sir?” Addressing a group of guests如何称呼群体的客人 “Gentlemen” “Ladies” “Ladies gentlemen”? ;Greetings 打招呼 According to the time of day, say: “Good morning, sir/madam. Welcome to seven foods.”早上好，先生/小姐，欢迎来到七件事。 “Good afternoon,