How to improve the out-patient rapport nurse-patient relationship the ability to.docVIP

 PAGE \* MERGEFORMAT 8 How to improve the out-patient rapport nurse-patient relationship the ability to [Abstract] window unit of a hospital out-patient care and work in the daily work of departments to occupy an important position, through the strengthening of professional nursing knowledge, enhance their own quality nursing staff and problem solving skills, with a view to improving service quality, improving patient care satisfaction the extent of great significance. [Keywords:] out-patient care and physician-patient relationship Out-patient hospital medical work in the front line staff directly to the clinic diagnosis, treatment, care, preventive health care, is an important window of the hospital unit. Out-patient treatment of people with big flow condition, age, education level, family background, psychological differences between patients with large and characterized by high expectations, the demand for care are not the same, so out-patient nurses not only have skilled and more a high theoretical level, but also have good psychological quality and coordination capacity. One based on their own work and do little things around us 1.1 The basic skilled nursing operations, strict check system, the majority of patients in the outpatient treatment directly to treatment, care is extremely important. To strengthen the implementation of various rules and regulations: If the shift relief, the three investigations in seven, disinfection sterilization, nursing negligence papers, case discussion system, etc. [1]. Visit patients in a timely manner observed during the treatment response, to respond to emergencies, he learned to perfect the professional operational skills is a basic requirement of qualified nurses. 1.2 a solid foundation, both theoretical and practical expertise within the functional areas of knowledge should be mastery, flexible use. Can answer questions on the basis of patient care issues, such as the infusion room to answer a question why the pa