Sales personnel should possess what qualities.docVIP

 PAGE \* MERGEFORMAT 6 Sales personnel should possess what qualities In selling the recruitment, assessment, training, the most basic question is: What kind of sales staff should have the quality? As in the engineering construction, as only the corresponding benchmark set in order to make the appropriate measurement and evaluation. Global 500 companies in this area have a complete system. I had a number of such companies, but also large-scale state-owned enterprises, private enterprises in management positions for many years, and give their ideas in writing, for your reference. Let us look at common things. In general, the sales staff’s quality requirements can be divided into attitudes, skills, knowledge, three aspects. Attitude: Sales staff should have a ‘five heart’, that customers love, to cause the enterprise, the patience to detail, to win the confidence of the corporate loyalty. To be honest, trustworthy. Approach also includes the team spirit, results-oriented consciousness, quality consciousness, learning attitude, self-motivation and so on. The team spirit of cooperation. Contain three elements: the customer is always focus on customer success, with customers willing to share valuable information and experience, to identify key customer organizations, and with a strategic alliance; right inside of all members of the team strive for consensus form a joint force; right partners, with suppliers and third-party partners to provide customers with seamless programs and services to achieve a win-win. Results-oriented consciousness. With the high standards set strict demands on themselves, there is a sense of urgency, a sense of crisis, work hard to achieve challenging results. Not achieve a purpose, and never relax. Grasp the key points, not a secondary thing for the distraction. Sense of quality. A clear definition of the products, services, processes, quality expectations, and timely response to customer inquiries, tracking in the end, to achieve cu