The modern general hospital out-patient care work characteristics and the overall quality of care requirements.docVIP

 PAGE \* MERGEFORMAT 21 The modern general hospital out-patient care work characteristics and the overall quality of care requirements Abstract: In this paper, a general hospital out-patient department of modern construction and development needs, analysis of the characteristics of out-patient and out-patient nursing care managers and nurses in the basic quality requirements, proposed to improve the overall quality of patient care and the basic strategy. Keywords:: General Hospital; clinic; care; the overall quality of the In the modern social conditions, because of the social health care system reform, social competition, and work pressure and so, more and more out-patient medical patient selection. Outpatient surgery, infusion, medical, health care, health counseling, community health, family bed services will further expand the scope of business. Outpatient medical care in patients with right technical level and quality of service requirements are higher, is not only demand the lifting of illness, also requires the satisfaction of supporting services. Also due to a large number of social funds into the health care market, established a number of well-equipped modern hospital which, by characteristics of health care, quality service and well-paid employ highly qualified medical staff involved in the medical market competition. Therefore, a comprehensive outpatient nursing development and competition facing the dual challenge [1], must attach importance to the overall quality of patient care team the training and improvement. Work characteristics of an out-patient care Out-patient care, involving almost admissions, triage, diagnosis, and treatment of the whole process. The modern general hospital out-patient department of nursing has the following characteristics [2]: (1) posts and more miscellaneous work: a general hospital out-patient care positions are generally equipped with the Advisory Desk, Medical Service, registered room, waiting room, wh