专家会诊制度在门(急)诊管理中的地位及作用.pdfVIP

现代医院2014 年3 月第 14 卷第3 期医院管理刻r Modem H曲pital M町 2014 Vol14 No 3 f 质量管理/ 专家会诊制度在门(急〉诊管理申的地位及作用 李锐李政 THE ROLE AND SIGNIFICANCE OF EXPERT GROUP CONSULTATION IN OUTPATIENT DEPPARTMENT AND EMERGENCY ROOM MANAGEMENT U Rui , U Zheng 【摘 要】 南海区第四人民医院X灿4 年8 月以固定组织机构、具体的管理条例，实施门(急)诊专家会 诊制度，至今会诊病人2086 人次，纠正误诊872 人次，调整治疗方案记人次，避免责任事故37 例次，技术事 故26 例次，会诊正确率达96.2% ，治疗有效率95.2% ，患者及家属综合满意度达97.5% 。门急诊会诊制度的 实施，提高了基层医院医护内涵素质，优化资源，最大程度为病人提供优质服务，突显了尊重病人生命权的医 学伦理，加强医患沟通，防范医患矛盾的作用地位。 [关键词】 专家会诊制度优化资源 医学伦理 医患沟通 [Abs伽ct] The Fourth Peoples Hospital of N础也Dis回ct has been implementing the expert group consulta- tion system of outpatient department and emergency room by regularizing 0咆缸咀zational institution and applying de- tailed management regulations since August , 2004. To date ，由e Four由 Peoples Hospital has held expert group con- sultation for 2 086 patients , which corrected 872 mistaken diagnoses and adjusted 6(后 lrealment pl缸15. 切E凶，由e Fo町由 Peoples Hospital has avoided 37 liab出ty accidents and 26 technological accidents. The accuracy of expert group consultation and the effective rate of medical lrealment in the Fourth People s H田pital are 96.2 percent and 95.2 percent , respectively. Also ，也e overall satisfaction rate of patients and their families is 97. 5 percent. Imple- menting the expert group consultation system of OUlpatient department and emergency room enhances the professional 伊ality of 由e primary level s medical staff , optimizes medical reso町ces and provides the best services to 由e patients. It underlines 也e impo血nt roles of 也e medical ethic to respect patien馅， survival rigl邸， reinforcement of doctor - pa- tient communication and the precaution of d∞tor - patient disagreement. [Key words] The expert group cor由ultation system , Optimize resources ,