2015旅游与酒店专业实用英语（劳动版）课件：Unit 7 Food and beverageservice (II).pptVIP

Unit 7 Food and beverageservice (II) 旅游与酒店专业实用英语 Practical English for Tourism and Hotel Services 中国劳动社会保障出版社 Warming up Listening Practice Situational Conversations Leaning Objectives 4 1 2 3 Role-plays 5 Exercises 6 Reading Comprehension 7 Listening Script Listening Script 8 Learning Objectives After learning this unit, you should be able to: introduce Chinese food culture change dishes for guests recommend dishes and beverages arrange group dining Task 1 Tell the flavors of the food in the following pictures. Picture 1 Picture 2 Picture 3 Picture 4 hot fresh sour bitter Task 2 Decide whether the following statements are true (T)or false (F). Then correct the false ones. Warming-up 1. Tourists could choose any restaurant they like without asking the guide. 2. The guide should have meals with the driver because they can eat better food than the tourists. F Tourists should ask the guide for some suggestions. F The guide and the driver should eat quickly instead of eating better. Warming-up Task 2 Decide whether the following statements are true (T)or false (F). Then correct the false ones. 3. The tourists can ask the guide to change dishes at any time if they are not satisfied with the food, and the travel agency will bear the expense. 4. If the requirements are not written in the contract, the guide should refuse the tourists directly. F The tourists can ask the guide to change dishes at least 3 hours earlier before the dinner time. F The guide could refuse the tourists if the requirements are unreasonable, but he’d better offer some other choices for the tourists. Warming-up Task 2 Decide whether the following statements are true (T)or false (F). Then correct the false ones. 5. The guide should consider the eating habits of different religious practice and the health conditions of the tourists when he arranges the meal. T Task 1 Listen to the conversation between a guide and a reservationist,