国际商务函电信函写法Unit 4 Enquiries and Replies.pptVIP

Unit 4 Enquiries and Replies Points for attention: 1. 询价或询盘是一种询问。按其内容可分为一般询盘（general enquiry)和具体询盘（specific enquiry) 一般询盘是买主为了了解情况向卖主索取商品目录本、价目单、样品或样本等等。具体询盘是买主有做买卖的要求，指定商品要求卖主报盘。 在书写一般询盘信时，一定要做到具体，把所需了解的信息阐述清楚，如价格、装期等等。在回信时，确保对方所询问题都给予了回答。 如一买方与卖方初次联系，此买方需先作一自我介绍，如经营范围，所需货物等。如买卖双方是老客户，则询盘信就非常简单了。 初次询盘信一般包含以下内容： 简单告知如何获得卖方的名址，写一些你方的业务情况。 你地市场需对方经营的货物 告知对方你所需的信息 Specimen Letters 1.general enquiry and reply --P19 2.Enquiries and replies a.b.c.d.—P21 3.enquiry using a printed form—P24 4.request for catalogues and reply—P25 5.request for information a.b.c.—P26 Words and phrases study Terms of payment: 支付条款 Quote :报价 quote sb. a price for sth. Eg: This is the best price I can quote(you) All prices are quoted in US dollars at a special discount of 40% Discount : 折扣 quantity discount: 数量折扣 cash discount： 现金折扣 The highest discount we can allow(give,make,grant)on this article is 10%. Place an order with sb.: 向…订货 We are glad to place(book) an order with you for 100 tons of Dried Potato Slices(干土豆片） Refer to :参阅，查询 Place regular orders: 定期订购 Range : （一）系列，（一）种，（一）类 a full range of samples: 一整套样品 a full range of shipping documents:一整套装运单据。 Price Moderately priced goods Bedrock/bottom/floor price Ceiling/peak/top price Current/present/prevailing price Reasonable price Acceptable price Favorable price Competitive price Moderate price Discount Discount N. At 15% discount Discount of 15% Give 15% discount for cash payment Vt. Discount 15% Be discounted at 15% At a discount Allow / grant / give sb. (a) discount on sth.(orders, purchase……) Quantity Quantity Considerable /large / substantial/ enormous / huge /sizable / liberal quantity Make/ effect payment/shipment Irrevocable L/C at sight Meet the demand Order Place an order with sb. for sth. Trial order Carry out / execute / fulfill an order About enquiries: 1. Questions be specific! Unclear: What about delivery time? Clear: How soon could