达能管理能力.docVIP

达能 达能管理能力 MANAGERIAL COMPETENCIES 1 –发展业务的能力 Develops business 概述 General description: 深入了解消费者市场以及专业的业务运作方式，能够整合业务问题并建立以客户（内部或者外部）为中心的业务流程。 Understand consumer markets and area of professional activity in-depth; be able to integrate business issues and builds client-focus (internal/external) into business processes 具备财务方面的敏锐度，了解集团主要的经济指标。 Show financial acumen, understand key Group economic indicators 抓住可以扩张业务的机会，能够评估并优化对经济产出产生影响的任何行动。 Seize opportunities to expand business, be able to evaluate and to optimize the impact of any action on the economic outcome 第一步 Step 1 具备基本的财务知识 Show basic understanding of financial issues 将内部/外部客户的需求和他/她的日常工作整合在一起 Integrate internal/external clients needs in his/her day-to-day activities。 显示出对财务方面的好奇心 Show financial curiosity 了解集团的主要经济指标 Understand key Group economic indicators 了解商业目标以及该目标与他/她所进行的活动之间的联系。 Understand business goals and the links with the activities in which he/she participates 将自己所分配得到的资源管理好 Manage well the resources allocated to him/her 第二步 Step 2 高效监督业务 Monitor his/her business effectively 确保内部/外部客户的需求得到满足 Ensure that internal/external clients needs are satisfied 更新市场知识，以完成任务 Update his/her market knowledge to perform tasks 将集团的经济指标视为标准，能从中得出不明显但有价值的结论 Work with economic indicators of the Group as a norm. Be able to formulate unobvious and interesting conclusions from them 具备评估任何行动的经济后果的能力（例如：将来的效益和成本等） Have the ability to evaluate any action on the economic outcome (e.g. future benefits costs…) 能够独自拟订预算 Be able to draw up budget on his/her own  第三步Step 3 优化业务并为部门创造重大价值 Optimize business create significant value at department level 寻找了解市场的契机并改善客户的满意度 Look for opportunities to understand the market and improve clients satisfaction 利用创造价值的杠杆（股票，营运资本，成本，利润），在损益（盈利和亏损）的基础上对运作事宜进行领导，评估每一个机会 Lead operationally on the basis of a PL (profit loss), using value creation levers (stocks, working capital, costs, margin), assess each opportunity against the value-add to the business 评估他/她的业务责任范围，明确并建议扩大业务范围的机会