西格玛管理全英文版.ppt

This can be the drive for an organization to be better than any one else in their industry. Can you afford to be 3 or 4 Sigma when your compaction is going for 6 Sigma/ Culture change is driven by measurements rewards Measurements and rewards must be consistent with change objectives;what you measure is what you get Processes must be changed to achieve the measured operational goals 第六十三页，共七十三页。 Six sigma provides... A method to drive quality improvement A common language-defects,continuous improvement,six sigma A method of measurement A method of comparison A method of providing common reach out goals 第六十四页，共七十三页。 Paradigm shifts Start counting defects.27% bad vs. 99.73% good Change unit of measure2,700 PPM vs. .27% bad 第六十五页，共七十三页。 What is six sigma It is a culture change for a complete organization?? That’s: Individually driven but involves everyone Continuous process Consistent throughout the organization Measurement driven Based on the premise “Everyone wants to do the best job they can?? It is not a numbers game 第六十六页，共七十三页。 Was the meeting necessary? Was ther an objective communicated in advance? Was time used effectively? Was there adequate advance information to help me understand and contribute to the objective? Did I contributen to the objective? Was the objective accomplished? meeting: __________________Date: __________________ yes no 第六十七页，共七十三页。 Was the meeting necessary? Was ther an objective communicated in advance? Was time used effectively? Was there adequate advance information to help me understand and contribute to the objective? Did I contributen to the objective? Was the objective accomplished? meeting: __________________Date: __________________ yes no 第六十八页，共七十三页。 Requirements for culture change Top-down commitment and involvement Set the example,be active in the audit process Measurement system to track progress At both macro and micro level Common well-understood set of metrics Tough