列维奇 商务谈判（第8版）IMChap20Lewicki8e.docVIP

PAGE PAGE 1 Copyright ? McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 20 Best Practices in Negotiation Chapter Overview In this final chapter we reflect on negotiation at a broad level by providing 10 “best practices” for negotiators who wish to continue to improve their negotiation skills. See Table 20.1. Learning Objectives To appreciate the extent to which negotiation is both an art and a science. To explore the 10 best practices that all negotiators can follow to achieve a successful ne