未来100强:2026年忠诚度趋势与洞察.pptx

未来100强:2026年忠诚度趋势与洞察.pptx

2026

LOYALTY

Foreword

ThefutureofLoyaltydoesn’tlieinthenextadvertising

campaign–butinthedepthofrelationshipsbuilt

onauthenticity,empathyandcapacityfortransformation.

In2026,thebrand-consumerrelationshipisbeingrewritten,

demandingamuchdeeperandmultifacetedundersta

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