在电子商务环境下的整车货运业务的流程研究.pdfVIP

交通运输工程与信息学报 第11 卷 第3 期 2013 年9 月 Journal of Transportation Engineering and Information No.3 Vo1.11 Sep. 2013 在电子商务环境下的 在电子商务环境下的 整车货运业务的流程研究 整车货运业务的流程研究 张小强 胡芳捷 西南交通大学，交通运输与物流学院，成都 610031 摘 要：随着我国基础设施的进一步完善，多种货物运输方式的出现对中国的铁路货运提出了新的挑战。当前 我国铁路货运模式是在计划经济的背景下制定的，以货运计划为核心。这种货运模式与当前的铁路货运需求存 在很大的差异，已经不能满足货物运输市场需求。本文应用电子商务的理论和技术，设计了适合电子商务环境 下运作的铁路货运业务流程。作者通过对传统整车货运流程的分析，运用流程再造理论，对铁路整车货运的三 个关键环节进行了作业流程优化研究，提出了电子商务模式下铁路货运整车业务办理流程。 关键词：铁路货运；流程优化；电子商务；整车 中图分类号：U294.1 文献标识码：A 文章编号：1672-4747（2013）03-0024-07 Research on Business Process of Railway Freight Vehicle Under the E-commerce Mode ZHANG Xiao-qiang HU Fang-jie School of Transportation and Logistics, Southwest Jiaotong University, Cheugdu 610031, China Abstract ：With the further improvement of our infrastructure, China’s railway freight is facing new challenges with variety modes of goods transportation. China’s railway freight mode was developed during the planned economy period, whose key idea was the railway freight transportation planning. Such freight transport mode is far away from the current market demand. In this paper, by using the theory and technology of e-commerce, a kind of railway freight model was designed for the e-commerce environment. By analyzing the traditional railway freight process, three key steps of the railway freight vehicle operation were studied, 收稿日期：2012- 11-06. 作者简介：张小强（1975-），男，江西人，佐治亚