Sales staff can work 5 Steps.docVIP

 PAGE \* MERGEFORMAT 18 Sales staff can work 5 Steps As a terminal sales staff, if you have not yet prepared to welcome the customers do not know how to communicate with customers face to face, then the imperative to master sales techniques. It is only through a logical and meaningful way to develop and promote sales staff skills, in order to effectively complete the sale. Because the market and what we need is professional-grade of ‘honest and humble the expert’. There is a difficulty in speaking up and easy to do so - customer is God. ‘God’ is always right, so do not argue with the non-God. Because, you offended a customer, then the loss will be a group of consumers, so we end sales staff must take this statement as a prerequisite for all the work. Terminal sales sites are numerous: both inside and outside shopping malls, shop sales ... ... form are also varied: consulting, presentations, gifts, discount ... ... and we have to face only a human, and that is your ‘God’ -- - Customers. They are our face to understand and meet the people. In this process, we have to welcome and send off the inevitable exchanges, although the whole process is a continuous event, we will be rational and is divided into the following steps, in order to facilitate the use of a flexible master: The first step: Meeting Customer Through to meet customers and talk with customers, creating an atmosphere of harmony, a good beginning will help to further communication with customers. Step two: understand the need to Through to the customer to answer questions and listen carefully to understand the true customer needs and product preferences. Must pay attention to details, customer’s answer is often intentionally or unintentionally disclose their preference of a certain product, but would be of interest to ask a question. Remember: most customers do not know precisely in these areas and most want to know places. Step Three: Recommended Products By observing the customers, to identi