Sales Training Case Analysis scenario exercises.docVIP

 PAGE \* MERGEFORMAT 5 Sales Training Case Analysis scenario exercises In the last article, we talk about the sales scenario exercises operational processes and benefits of sharing in this special training in a real case of sales to readers. Shanghai Jing Cun Wu Xia able to get the lighting of the question number is: customers want to buy eye-protection lamp son to require health protection, the eyes, and inexpensive. Of course, Hu Xia he does not know the customers want to buy what, what kind of purchase requests. Here are two wonderful exercise process: Hu Xia: Hello, Welcome to ** store, may I ask you to select where the lights? Customer: I want to buy an eye-protection lamp. ⑴ Hu xia: It is your own, or letting their children use it use? Customer: Give kids use. Hu Xia: Well, you look at how we have this kind of eye-protection lamp Devil Rays? Customer: wow, you have this devil fish, too expensive bar prices. ① Hu Xia: Our price is relatively affordable, and say, buy eye-protection lamp can not just look at the price, the most important thing is to look at quality, it is not really have a protective effect on the eye, you say, right? Customer: that is quite correct, but you recommend I do not like this. ⑵ Hu Xia: Why? Shape is not like it or not like the color? Customer: I do not like the color. Hu Xia: What do you take a look at how this kind of blue, blue, whether boys and girls are more appropriate. Customer: I still find the prices a little expensive. ② Hu Xia: If you are satisfied with other aspects, we can talk about the question of price. Finally, the customer accepted the offer of humic Xia, purchased this devil fish products. Instructor Comments: This sales process is very short, very exciting to reflect the professional sales techniques of humic Ha. Customer prices in the face of dissent, Hu Xia’s handling more properly, when the customer the first time ① ‘You Devil Rays this price is too expensive’, and Wu Min Xia did not f