管理的挑战5-02（Management challenges 5-02）.doc

管理的挑战5-02（Management challenges 5-02） Ninety year old management guru to all ambitious managers and knowledge workers of the century Proverbs The next page of the catalog The fifth chapter is about the productivity of knowledge workers The principles of physical worker productivity Taylors principles were surprisingly simple. The first step in increasing the productivity of physical workers is to observe the work they are going to perform, and then analyze the continuous action step by step. The second step is to record the physical strength and time required for each movement. Unnecessary steps are eliminated - whenever you analyze physical work, you can find many programs that are virtually unnecessary and are considered essential. Second, the steps that really contribute to the accomplishment of the product are further studied to facilitate the simplest, simplest, fastest, physical and mental means to perform the lowest. The arrangement of these actions in logical order constitutes a job. Finally, redesign the tools needed to complete the work. It turns out that analyzing any work, no matter how many years it has been implemented, we always find that some of the traditional tools are completely wrong for the job. In Taylors first example, he found that the shovel used to shovel sand in a factory was completely wrong - the shape of the shovel was wrong, the size was wrong, and the handle was wrong. Even today, we can also find that the traditional tools used by surgeons are wrong. Taylors approach doesnt sound like a big deal - its often the way it works. In fact, this method took Taylor 20 whole years to experiment and sort out it. Over the past hundred years, this method has undergone numerous changes, adjustments and improvements. These methods have different names in the past century. Taylor calls it task anaysis or task management. 20 years later, it is also known as the scientific management (Scientific Management) 20 years later, after the first World War i