禾丰集团产品的质量控制.pdf

禾丰集团产品的质量控制 QA/QC of Wellhope Professor. Yuzhuo Pan QA/QC center 禾丰集团技术部品控中心 July 2, 2005 禾丰饲料——全国饲料十大品牌  Wellhope feed—Top ten most famous feed brands in China 禾丰饲料是以世界最先进的配方技术，采用 经审定合格的供方提供的原料，在整个配方 加工保真过程中，品质控制起到至关重要作 用。  Wellhope use Brill software and the most advanced technology, we adopt the ingredients which suppliers are authorized. However, I think QA/quality control is playing a crucial part to produce high quality feed in the whole process! 产品的质量控制体系 QA/QC SYSTEM 一.产品实现的控制体系;QC  ISO质量管理体系；quality control system  HACCP食品安全管理体系；HACCP system 二.质量检测保证体系;QA  人员；employee  标准；standard  仪器；equipment 禾丰公司质量方针 Wellhop quality staternents 永远不采用不合格原料  Never use ingredients that fail to reach quality standard 永远不使用不正常设备  Never use equipment not reaching operational standard 永远不允许不规范操作  Always follow the standard operation procedure 永远不生产不达标产品  Never produce products not reaching product specifications 永远不忽视不满意顾客  Always listen to customers complaints 永远不容忍不完善服务  Never tolerate incomplete service 禾丰公司质量目标 Wellhope quality objective 出厂产品合格率100%  100% quality for products to customers. 库存成品抽样合格率100%  100% quality for products in the warehouse before shipping 承诺服务项目顾客满意率100%  100% customer service satisfaction 一、产品实现的控制体系 how can we get quality control? 进货检验：receiving 质量从源头抓起，严把原料入厂关;感官鉴定为主、化验为准 ingredient quality control, receiving standard 严格执行QB原料接收标准 过程控制; processing 全程严控，尤其关键控制点 key processing point analysis and control 最终检验 end products checking procedure 严格执行QB产品出厂标准 仓贮保质 特点 人员（培训、考核） 原则（坚持） 标准（判断） 关键点（程序） 标识（状态） 1、进货检验 receiving check