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UNIT 1This is Janice speaking This is Janice speaking GOALS ? Introducing self and others ? Greeting people Contents First Steps Look at the pictures. Write the name of each job. First Steps Think of other job situations where you introduce yourself or other people. Listening Strategies Listen and match the number of each conversation with the correct job. Listening Strategies 1. M1 : Hello. Take a seat, please. W1: Thank you. M1 : You’re Tracy Jordan? W1: Yes, that’s right. M1 : I’m doctor Martin. What can I do for you? W2: Pan Asia Hotel. This is Julie speaking. How may I help you? M2 : I’d like to reserve a room, please. W2: Certainly, sir. When would you like to check in? Listening Strategies 3. M3 : Mrs. Tan, this is Lisa. Lisa will wash your hair, and then I’ll do your perm. W3: Hi, Lisa. W4: Hi, Mrs. Tan. Please come with me. 4. W5: Paul, I’d like you to meet John. John, this is my friend, Paul. M4 : Hi, John. Nice to meet you. M5 : Nice to meet you, Paul. W5: John works in a fitness club. M4 : Oh, yeah? You must be in good shape. Listening Strategies 5. W6: Seven Stars Travel, Sandra speaking. How may I help you? M6 : Hi. I’d like to reserve a flight to New York, please. W6: To New York. Okay. Can I have your name, please, sir? Language Workout 1. Good evening, this is Janice speaking. How may I help you? Language Workout 4. Welcome. Nice to see you again, Ms. Feldman. Sound Workout Listen to the intonation. Do the speakers sound friendly? Circle the correct answer. Sound Workout Politeness Strategies Inquiring about a forgotten name Look at the following expressions. Team Work Student A You are the concierge in a hotel. Follow the instructions and practice the conversations with a partner. Team Work Student A Your partner is a travel agent. Follow the instructions and practice the conversations. Team Work Student B Your partner is a concierge. Follow the instructio
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