高速铁路服务英语( 2 Ticket Service.ppt

Unit 2 Ticket Service Part 1 Book the tickets Ⅰ. Discussion 1. Do you have some experiences of booking tickets? If so, what’s the procedure? 2. How much do you know about booking tickets? 3. How many ways do you know about booking tickets? Ⅱ. Dialogue What time is the next train to New York？ When does it get there？ How much is it？ Single or return? I’d like to reserve four berth tickets on T66 for Beijing. Semi-cushioned berth or soft berth? Sentence patterns: 1. What time is the next train to… 2. When does it get there？ 3. It’s scheduled to arrive at… 4. Can I reserve a seat? 5. Single or return? 6. I’d like to… 7. How about… 8. There are… 9. Do you mind if… 10. Could I have your name and number, please? 11. I think you’d better… Ⅲ. Role-play Situation 1 Work in pairs. Suppose you are booking the tickets in the station. Make a dialogue about this situation. Situation 2 Work in pairs. Suppose that you don’t know how to book the tickets, so you must ask someone to get some useful information. Situation 3 Suppose that you book the tickets by phone, what should you do? Ⅰ. Discussion 1. Do you have some experiences of buying tickets? If so, can you share them with your classmates? 2. Do you know what the procedure of buying tickets is? 3. When you buy the tickets in the railway station, what difficulties you may face up to? Part 2 Buy the tickets Ⅱ. Dialogue Is the insurance included in the cost? Can I have the window seat in the train? Yes, there is a seat number on the ticket. I will give you a seat with good view. Local express or express train? Is the price of express ticket different from that of local express train? Sorry, the tickets of that time have been sold out. Would you like other time? Sentence patterns: 1. May I help you? 2. What is your destination, please？ 3. How much do I have to pay? 4. Is the insurance included in the cost? 5.