酒店自用房和免费房规定(行业规范).docVIP

House Use Room And Complimentary Room 酒店自用房和免费房 批准人： 派送： 页数 PAGE 1 / NUMPAGES 2 Purpose目的: The objective of setting this procedure is to establish a uniform and standardized way in to handling house use and complimentary room reservation. 设置此程序的目的是建立一套完整的标准方法处理内部用房和免费房预定的程序。 Policy 政策: It is the policy of Days Hotel Suites Nanyang changzhou to ensure house use and complimentary room reservation are handled properly at all times. 这是酒店为确保随时准确处理内部用房和免费房的预定。 Procedure: 程序 Only the general manager is authorized to enjoy house use room. 只有总经理有权利批准该种房间的使用。 Whenever there is a senior member of a travel agent, airline, corporate firm or persons who may bring business or with special influence, the management will consider to offer complimentary room to create a better image for the hotel, directors of the hotel and management company. 无论怎样，对于能够为酒店带来特殊影响或生意的资深的旅行社成员、航空公司、公司和个人，管理层应该考虑为其提供免费房以便其对我酒店，酒店领导层和管理产生好感。 Department heads should process complimentary room request to the general manager for approval prior to the arrival date. 部门负责人应该请示总经理的事先批准抵达日期而处理免费房。 No room is to be given out on a complimentary basis without the prior approval from the general manager or in his absence, the director of sales. 没有来自总经理的事先批准或其不在时由销售总监代行，不得给出免费房。