第十二章领导和管理.pptVIP

1 Task performance任务绩效 Task performance behaviors Action taken to ensure that work group or organization reaches its goals. 任务绩效行为：确保工作小组或组织达到它们的目标的行为 第三十页，共八十五页。 Task performance behaviors are the leader’s efforts to ensure that the work unit or organization reaches its goals. It includes a focus on work speed, quality and accuracy, quantity of output, and following the rules. 第三十一页，共八十五页。 任务绩效是指领导努力确保工作单位或组织达到它的目标。它包括关注工作速度、质量和精度、产品的数量和遵守规则。 第三十二页，共八十五页。 2 Group maintenance群体维系 Group maintenance behaviors Action taken to ensure the satisfaction of group members, develop and maintain harm