Sales personnel should be taboo seven-mouth.docVIP

 PAGE \* MERGEFORMAT 5 Sales personnel should be taboo ‘seven-mouth’ Sales staff and customer communication processes, not only want to use civilized language, other than to keep humble attitude, and in the ways and means of communication and conversation, but also require some attention to detail problems. Own and customer conversation, it should be taboo these ‘seven-mouth’. (A) and customer conversation among the taboo amp;quot;shut upamp;quot; The so-called amp;quot;shut upamp;quot;, that is, without a word, so that conversation covertly cold field, lead to undesirable consequences. The customer talking about the process, his has always been to remain silent, will be seen as customers are not interested in talking about words. The two sides have been quite an enjoyable discussion, a party suddenly amp;quot;pausedamp;quot;, will be paired to understand each other amp;quot;protestamp;quot;, or tired topic. Thus, if a hit has no intention of conversation that emerged among the amp;quot;Pauseamp;quot;, salespeople must find ways as quickly as possible leads to a new topic, or transfer the old topic of conversation to stimulate customer sentiment. (B), and customer conversation among the taboo amp;quot;interruptedamp;quot; The so-called amp;quot;interruptedamp;quot;, that is, speaking to customers in the process of its own plug a sudden, interrupted customers say. Under normal circumstances, sales personnel, should not interrupt the customer’s speech, from which plug in a mouth, this will overwhelming and lack of respect for customers. If you really want the words of the customer to express their different views, but also need to wait for customers to finish words. If you intend to be supplemented by the words of clients should first obtain the consent of clients, first note, amp;quot;Please allow me to add that,amp;quot; and then amp;quot;jumpedamp;quot; come. However, amp;quot;interruptedamp;quot; time should not be too long, the number should not be too