2015旅游与酒店专业实用英语（劳动版）课件：Unit 4 Concierge Service.pptVIP

Unit 4 Concierge Service 旅游与酒店专业实用英语 Practical English for Tourism and Hotel Services 中国劳动社会保障出版社 Warming up Listening Practice Situational Conversations Leaning Objectives 4 1 2 3 Role-plays 5 Exercises 6 Reading Comprehension 7 Listening Script Listening Script 8 Leaning Objectives Learning Objectives After learning this unit, you should be able to: do bell service introduce hotel facilities and services offer information service give directions suggest activities at the guests’ request Task 1 Write the English for the following pictures. Picture 1 Picture 2 Picture 3 Picture 4 trunk baggage tag baggage cart Task 2 Put the correct scenic spot from the following box under its corresponding picture. Warming-up Picture 1 Picture 2 Picture 4 Picture 5 Picture 6 Shanghai Bund Temple of Heaven Totem Road Potala Palace Temple of Heaven Potala Palace Shanghai Bund Terra-cotta Warriors Canton Tower Totem Road Picture 3 Canton Tower Terra-cotta Warriors Task 1 Mrs. Anderson is asking the Chief Concierge about how to get to the Summer Lotus Bar. Listen to their conversation and write the correct place beside its corresponding letter. Summer Lotus Bar Beihai Park Quanjude Roast Duck Restaurant Houhai D ? B Bars ? C ? Andingmen Str. ? Beihai Stop Andingmen Str. Buses No. 42/118 ? A ? Hotel N W Beihai Park Houhai Quanjude Roast Duck Restaurant Summer Lotus Bar Listening Script Listening Practice Task 2 Listen to a short passage and fill in the blanks with the exact words you hear. Key (1) do bell service (2) special needs (3) local attractions (4) car rentals (5) sightseeing arrangements Listening Script Conversation 1 Doing bell service Task : Read the conversation and fill out the blanks below: Ms. Gordon has __________ pieces of baggage in all. Ms. Gordon’s room is on the______ floor. three